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Moving FAQs |
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FAQs:
Q1.
How
could I know what size of vehicle I should choose to do the
moving?
Q2:
Can I choose the cargo van to move for my large 1/2/3 bedrooms
since the price of it is cheaper than the truck?
Q3:
Do I need one more moving helper during my moving?
Q4:
How long will it take to have all the moving done?
Q5:
What's the traveling time? What's the benefit our
customers will get from 'NO TRAVELING TIME'?
Q6:
What's the policy of 'PRICE MATCH'?
Q7:
Why you need to charge the 'Minimal
three hours' when use the truck?
Q8:
(NEW)
Do you do the piano moving?
Q9:
(NEW)
Why should I tip the movers?
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FAQs:
Q1. How
could I know what size of vehicle I should choose to do the
moving?
A1:
In order to give our customer a best
rate, we are keeping the most regular size truck all the
time, which is 16' cube van. By doing that, we are trying to
avoid the larger size truck's high price. Based on our experience, you
will find the rough idea for your in-town moving as below:
Bachelor,
one bed room or two bedrooms:
16' truck
with 1 trip
Three bedrooms
or town house: 16' truck
with 2 trips
When you are going to make a
long distance moving, give us a call, we are long distance
moving specialist. Since the long distance moving can only
have one trip, we will give you the best way to deal with
your moving with the lowest price.
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Q2:
Can I choose the cargo van to move for my large 1/2/3 bedrooms
since the price of it is cheaper than the truck?
A2:
Sorry, for the operating cost reason, we
are not longer able to use cargo van as the moving vehicles.
However, we have to mention you that it would take much
longer if choose the smaller vehicle to do the bigger
moving, since you may need more trips for all the stuffs
you have. For all the stuffs in a 1/2/3 bedroom home, the 16' truck
would be the best choice.
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Q3:
Do I need one more moving helper during my moving?
A3:
We always strongly suggest our customers to add one more
moving helper (+15 dollar/hour) to help the move. By doing
this way, it could make the moving easier and faster, and
customers don't need to lift heavy things by themselves.
They can just get some light and small stuffs, or let our
moving helpers do all of the job. For a 1 or 2 bedroom
suit, 2 men would be enough for the moving. For a 3 bedroom suit, 3
men is the most common choice.
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Q4:
How long will it take to have all the moving done?
A4:
With good preparation by our customers in advance of the moving
following our suggestion,
generally the moving could be done within:
2 to 3 hours for
Bachelor or one bed room
4 to 6 hours for
two bed
room or three bed room
We will not guaranty the time
being consumed due to very different conditions each time. And
those hours are all based on two or three of our professional moving
helpers doing the move for whole process.
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Q5:
What's the traveling time? What's the benefit our
customers will get from 'NO TRAVELING TIME'?
A5:
Traveling time is the time period that covers a moving truck
driving from company to the customers' home and driving back to
the company when moving is
done. Most moving companies will charge at least 1 hour
traveling time (depends on the distance ) to the customers
to cover the usage of the truck and labor of driver and
moving helpers. And from some point, it
is a reasonable charge. Here's an example:
Customer A chose a moving
service which is 80 dollars/hours (2 men) plus 1 hour
traveling time. The process of moving is done with 3 hours
and 30
minutes. The Final cost of moving would be:
4hours x 80 dollars/hour + 1
hour traveling x 80 dollars/hour.
It comes to 400 dollars before
TAX.
If customer A chose our service
which is 75 dollars/hour (2 men) with NO TRAVELING TIME. The
process of moving is done within 3 hours and 30 minutes as
well. The
final cost of moving would be:
4 hours x 75 dollars/hour + NO
TRAVELING TIME.
It comes to
300 dollars
before TAX.
What a huge saving! |
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Q6:
What's the policy of 'PRICE MATCH'?
A6:
We want our customers to get more benefits when they choose
our service, so we give our customers our 'PRICE MATCH'
policy. When our customers call us, and get the quotation of
the moving service, they then call another company to get the
lower rate based on the same conditions,
equipment and labor. Our
customers could call us back with the proof, we would
like to give the same rate.
This
policy is only applied to the truck with long
distance moving. We keep the full right
to deny any rate which is not accepted by us. |
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Q7:
Why
you need to charge the 'Minimal three hours' when use the
truck?
A7:
We have the greatest price in Ottawa area.
We also have the greatest price match policy to make sure
our service is the most affordable in the market. And more,
we have the 'No traveling time' policy which give our
customer our best to fit their moving budget. Based on our
experience, the moving by using the truck generally takes at
least three hours, most of time, takes longer than three
hours. So we believe our three hours minimal policy is
proper for most of our customers. Also the minimal hours
policy is widely used by moving companies
to protect the moving company itself from being used. For some people
who want to use truck for only one or two hours, we
strongly suggest those customers that they could get a
rental truck with around one hundred dollars and DIY the
moving by themselves.
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